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Refund & Exchange Policy

We understand that from time to time you might want to refund or exchange an item  

Whilst we are here to help we just ask that you follow the below guidelines in order to help you. 
 

  • Items must be returned in the original packaging with all labels, tags, etc, still intact.

  • Any non faulty items that have been worn, marked, soiled, with strong smells or are not in the above conditions will be returned to you at your expense. 

  • Items must be returned within 14 days of purchase. Free return in store or postage at the buyer's expense.

  • Non faulty items will be returned at the buyers expense  

  • All refund/exchanges are at the discretion of the seller. 

  • This does not affect your statutory rights.

  • Any SALE, reduced or clearance items are eligible for an exchange or gift card only. No refunds will be given. Items must be returned in saleable condition with all tags within 7 days of purchase. Free to exchange in store or return postage at the buyer's expense.

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Quick Links

Visit Us in Store

28 Sherborne Square
Huyton Village
Liverpool
L36 9UR

Tel 07925 422052

Get in Touch

Monday by appt only

Tuesday by appt only

Wed 10am - 3pm

Thursday 10am - 3pm

Friday 10am - 3pm

Saturday 10am - 3pm

Out of hours call 

07925 422052

Evening and weekend appts available just call the above number or go to the online booking form

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